Santara
Your operations team, delivered at 6 AM

Wake up to a business that already ran itself.

Santara analyzes Airbnb, Booking.com, and WhatsApp overnight and turns it all into one morning brief — cleaning sorted, upsells surfaced, nothing missed.

Not another tool

A system that runs your operations.

One AI-native platform handling the work that fragmented tools leave to you.

Live system shape

Daily operations

Arrivals

1 needs early check-in reply

3

Departures

2 review prompts ready

3

Turnovers

1 cleaner confirmation missing

3

Upsell

7 suggested opportunities

$816

Daily Operations

Automatically tracks check-ins, check-outs, cleaning schedules, and attention points across every property.

AVG. 45 MIN SAVED PER DAY

Upsell Opportunities

Finds late checkout, early check-in, extensions, and add-on offers before the opportunity disappears.

AVG. $127 RECOVERED PER WEEK

Guest Intelligence

Reads context, tone, intent, risk, and guest needs so every response starts from useful information.

RISK SCORES ON EVERY BOOKING

Actionable Insights

Turns data into clear actions, not dashboards. Know exactly what to do every morning.

ZERO DASHBOARDS TO CHECK

Santara Daily Brief

3 arrivals, 3 departures, 3 turnovers, 4 needs-attention items, 3 upsell opportunities.

Santara Daily Brief

Good morning, here's your day.

April 11, 2026 · Demo workspace · Generated 7:00 AM ICT

3

Arrivals

check-ins today

3

Departures

check-outs today

3

Turnovers

same-day cleans

Needs Attention

4

Tight same-day turnover

TurnoverCritical

Maria Lopez checks out and Emma Chen arrives with a 4-hour cleaning window. Cleaner still needs confirmation.

Ocean View Residences - Room 1APAna Pratama
Assign

Guest message needs attention - Emma ChenGuest score51

Guest

Emma asked about pet instructions before arrival. Send the pet guidance and house-rule reminder.

Message

Arrival prep

Prep

Sarah MitchellGuest score62 arrives at 3:00 PM and requested crib setup.

Villa SerenaRSRudi Santoso
Assign

Aircon service overdue

MaintenanceHigh

Reported two stays ago and still open. Book the service before the next long stay begins.

Casa Bella - Room 2RSRudi Santoso
Open

AI Insights

Highest-value checkout: Olivia BennettGuest score88

3 nights at The Loft ($630). Request a review once the clean is confirmed.

Message

Continuity guest: James KowalskiGuest score94

5 nights at Casa Bella; keep arrival prep and first-touch messaging tight.

Message

Guest message signal

Guest

Emma ChenGuest score51 at Ocean View: pet instructions and arrival timing need a clear reply.

Message

Load balancing: heavier tomorrow

Stage linens and amenities tonight so the morning queue starts clean.

Cleaning Schedule

3

Ocean View Residences

Cleaner: Ana Pratama

Share
Turnover Clean

Ocean View Residences - Room 1

Maria LopezEmma Chen

Note: Cleaner still needs confirmation.

11:00 AM to 3:00 PM

4 hours

At risk
Departure Clean

Ocean View Residences - Room 2

David Parkno same-day arrival

10:00 AM to 2:00 PM

4 hours

Confirmed
Room 3Tidy clean · guest in residence

Next 3 days

11 Sat12 Sun13 Mon
Room 1
OUT/IN
stay
stay
Room 2
OUT
IN
Room 3
stay
stay
stay
Checkout / departure cleanCheck-inStayover (tidy clean)Empty

Villa Serena

Cleaner: Rudi Santoso

Share
Arrival Prep Only

Villa Serena

Already cleanedSarah Mitchell

Note: Crib setup required.

11:00 AM to 1:00 PM

2 hours

Prep

Next 3 days

11 Sat12 Sun13 Mon
Villa Serena
IN
stay
stay
Checkout / departure cleanCheck-inStayover (tidy clean)Empty

Gaps To Fill

2

2 gaps · estimated risk $1,210

Villa Serena

Apr 12-14 · 2 nights

Price lever: apply a short-window offer

$860

at risk

The Loft

Apr 15-16 · 1 night

Price lever: review pricing

$350

at risk

Upsell Opportunities

3

Maria LopezGuest score74

Villa Serena - Suggested

No same-day arrival behind this checkout.

+$42

Send offer

Sarah MitchellGuest score62

Villa Serena - Suggested

Unit is empty this morning.

+$38

Send offer

Robert TanakaGuest score90

Casa Bella - Suggested

Long-stay guest with cleaning add-on fit.

+$25

Send offer

Revenue

Revenue

$125

1 of 2 listings occupied today

Month to date $500+25%

Occupancy

50%

3 reservation events today

Month to date 75%-25%

Avg nightly rate

$125

Today ADR

Month to date $100+25%

Tomorrow

Apr 12

4 arrivals  2 departures  4 turnovers

Tomorrow is heavier than today; stage linens and amenities tonight.

Open Daily Brief

Sent by Santara · 7:00 AM ICT · Demo workspace

From data to decisions to action

A three-step pipeline for operational execution.

Santara follows the shape of the live system: connect data, structure signals, then turn them into ready actions.

STEP 01

Connect your channels

Connect Airbnb and Booking.com, map each listing or room, then Santara activates the channel and syncs.

STEP 02

AI analyzes everything

Bookings, messages, cleaning windows, gaps, guest needs, and upsells are structured automatically.

STEP 03

Take action instantly

Get ready-to-send messages, cleaner tasks, upsell prompts, and operational decisions.

Why this exists

Most tools show you data. We run the operation.

Property management today is fragmented: multiple tools, manual coordination, and missed opportunities. Santara replaces that with a single AI system that handles the work for you.

You don't need another dashboard. You need a system that executes.

Built for operators who want results

Outcomes - not features.

Santara is measured by what it removes from your day.

Fewer manual tasks

Faster guest communication

Higher upsell per booking

Better cleaner coordination

One system to manage everything

AI decision brief

Lead with the move, then show the signals.

Santara turns the dashboard into a ranked operating brief: the action comes first, and metrics explain why it matters.

Action-first report

Potential upsell

$121

available before checkout windows close

Calendar gap

2.5h

late checkout window still open

Guest intent

2 signals

extend stay + late checkout

Cleaner risk

1 task

confirmation missing

AI-ranked actions

Recommended moves

Offer David late checkout - calendar gap available

Ready to review

Action

Ask Emma about extending - checkout gap closes soon

Ready to review

Action

Confirm cleaner task - turnover risk detected

Ready to review

Action

Arrivals, departures, messages, cleaner state

Live signals

Sarah Mitchell

Villa Serena - Mar 21 - Mar 24

Score62

$540

James Kowalski

Casa Bella - Mar 21 - Mar 26

Score94

$1,250

Emma Chen

Ocean View - Mar 21 - Mar 23

Score51

$380

Upsell Optimization

AI-detected upsell opportunities and booking-value insights.

Santara prepares guest-ready opportunities and keeps the money attached to a concrete next action.

Total potential today

$816

7 ready messages

Copy all guest messages

Upsell Opportunities

Emma Chen - Extension (2 nights)

Next booking in 2 days -> offer discounted extension

Medium confidence

+$556

James Kowalski - 1-night extension

Gap before next booking -> offer discounted stay

Medium confidence

+$85

David Park - Late checkout

No same-day arrival -> offer late checkout

High confidence

+$42

Sarah Mitchell - Early check-in

Unit is empty this morning -> offer early check-in

High confidence

+$38

Robert Tanaka - Mid-stay clean

Long stay guest -> offer cleaning or add-on service

Low confidence

+$25

Live Operations Calendar

Unified calendar view of bookings, rates, and turnovers.

The live site uses a dense operations panel rather than a decorative calendar. This version keeps the same product-preview rhythm.

Unified calendar view of bookings, rates, and turnovers.

Wed 19 - Tue 25

14 daysTodayNext
Visible stays: 7Upsell signal: +$827
Listing

Wed

19

Thu

20

Fri

21

Sat

22

Sun

23

Mon

24

Tue

25

Villa Serena

Villa Serena

Villa - 6 guestsMaya
2$1.8k+$121

Sarah Mitchell

AirbnbConfirmed
$540
+$38

David Park

Pending
+$42
Casa Bella

Casa Bella

Townhouse - 4 guestsRina
1$1.2k+$85

James Kowalski

AirbnbConfirmed
$1.2k
+$85
The Loft

The Loft

Studio - 2 guestsUnassigned
2$760+$25

Robert Tanaka

Completed
No upsell

Olivia Bennett

Confirmed
+$25
Sunset Suite

Sunset Suite

Suite - 3 guestsAdi
1$680+$0

Maria Lopez

Booking.comPending
$680
No upsell
Ocean View

Ocean View

Apartment - 5 guestsSari
1$980+$556

Emma Chen

AirbnbConfirmed
$980
+$556

Pricing Intelligence

Pricing analysis that turns demand signals into decisions.

The live site treats pricing as a ranked list: listing, reason, confidence, and suggested uplift.

Opportunities

5

pricing actions detected

Based on demand, lead time, and comp set movement

Pricing Insights

Villa Serena

Strong demand detected. Consider raising rates 10-15%.

Medium confidence

+10-15%

Casa Bella

Booked within 6 hours. Demand exceeds supply at current price.

High confidence

+12-18%

Sunset Suite

92% occupancy over 30 days. Room to increase pricing without reducing demand.

High confidence

+8-12%

Ocean View

Weekend pricing similar to weekdays. Missing weekend premium.

Medium confidence

+15-25%

The Loft

Early booking at lowest nightly rate signals room for a price increase.

Low confidence

+10-15%

Direct connections to the channels you sell on

Connect Airbnb and Booking.com.

Authorize Airbnb or enter your Booking.com Hotel ID, map each listing or room, and Santara syncs bookings, reviews, and messages.

AirbnbBooking.com

Host point of view

Notes from real operating mornings.

Small operators use Santara to reduce inbox checking, catch same-day risks, and hand off the day with more context.

Profile image for Sean M.

Sean M.

Airbnb host, 5 listings in Bali

"I do not start the day by opening every booking inbox anymore."

Before Santara, I would skim Airbnb, Booking.com, and email before coffee just to see who was arriving and what needed a reply. The morning brief gives me the order of the day first.

POV: fewer inbox checks
Profile image for Jake T.

Jake T.

Airbnb host, 3 units

"It does not replace my judgment. It points me to the thing I was about to miss."

A checkout and check-in were stacked too tightly and the cleaner had not confirmed yet. Seeing that at the top of the brief let me fix it before the guest was on the way.

POV: turnover risk caught
Profile image for Tom R.

Tom R.

Co-host, 3 coastal units

"My mornings feel less scattered."

I still decide what to send or change, but the context is finally in one place: who arrives, who leaves, who is in-house, and what needs a follow-up today.

POV: cleaner handoff

Where our team comes from

Built with operating discipline.

Our team has worked, built, and studied across hospitality, finance, technology, and operations.

Hospitality

Hotels + STRs

Operations

Operator-led

Systems

Built to execute

Experience across respected teams and institutions

Harvard
Hostaway
Marriott
Four Seasons
Airbnb
Bain Capital
General Electric
Olympus
Ritz-Carlton
Walmart
Amazon

Pricing

One operations layer, priced per property.

No plans to choose between and no base fee. Your first property is $9.99/month, and every property after it costs $0.20 less than the one before.

Starter

$9.99per property / month

Your first property, at $9.99 a month — the full operations layer, nothing held back.

Daily brief with WhatsApp cleaner dispatch
Turnover & cleaning coordination
AI guest-message drafts
Upsell opportunities
Most popular

Growth

$7.99per property / month

Properties 2–11, each $0.20 less than the last — down to $7.99. It keeps falling from there.

Everything in Starter, on every property
Your 2nd property adds $9.79
10 properties comes to $90.90/mo
Airbnb & Booking.com sync

7-day free trial. Cancel anytime before day 8.

Start with a 7-day free trial. A credit card is required; cancel anytime before day 8.

About Santara

Built for Airbnb hosts and short-term rental operators.

Santara is AI-powered Airbnb management software designed for independent hosts, property managers, and short-term rental operators managing two or more properties.

Whether you list on Airbnb, Booking.com, or both, Santara consolidates your daily operations into a single intelligent dashboard.

Our automation tools monitor bookings, track check-ins, departures, and turnovers, and surface upsell opportunities you would otherwise miss.

Connect Airbnb or Booking.com, and your AI-powered operations assistant starts working within minutes.

Let your operations run themselves

Connect Airbnb or Booking.com and start receiving your daily AI operations brief.

Book a Demo

7-day free trial - Official channel authorization - Cancel anytime

FAQ

Questions hosts ask before connecting data.

Clear answers on setup, privacy, approvals, cleaner access, and how Santara turns signals into operational action.

Connect Airbnb & Booking.com

Authorize the channel, map your listings, then sync.

Official channel authorization

No passwords — you approve access on the channel itself.

Cancel anytime

Disconnect an account and syncing stops immediately.

01Does Santara send messages automatically?

AI drafts messages, and the host approves before anything is sent.

02Can cleaners see guest data?

Cleaners only see assigned work details, timing, checklist notes, and photo upload actions.

03Do I need to replace my PMS?

No. Santara connects directly to Airbnb and Booking.com rather than through your PMS. If another tool manages your rates, leave prices blank in Santara so nothing is overwritten.

04What data does Santara read?

Santara reads reservation details, guest messages, calendar timing, cleaner updates, and operational signals needed to prepare actions.

05How does Santara find upsell opportunities?

It looks for timing gaps, guest intent, check-in and checkout windows, longer stays, and property-specific add-ons that can become guest-ready offers.

06Is this useful for small hosts?

Yes. Santara is designed for independent hosts and small operators who need operational leverage without hiring a full team.

07Can I review actions before they happen?

Yes. The current flow prepares recommendations, tasks, and message drafts for host review before execution.

08How quickly can I start?

Connect Airbnb or Booking.com, map your listings, and Santara activates the channel — bookings, reviews, and messages start syncing right after.

AI Operations for Short-Term Rental Hosts — Santara