Santara AI

Ask Santara AI · Cohost AI

Ask your Cohost AI. Get the answer, not a dashboard.

Santara AI is a Cohost AI: the assistant in the corner of every screen reads your own properties, bookings, guests, cleans and revenue — and answers in a sentence, showing you every lookup it made to get there.

Ask Santara AI · 11 doors, Bali and Da Nang

Which villas are free this weekend?
Reading propertiesChecking availability

Three doors are open for Fri 22 – Sun 24 Aug:

  • Uluwatu Villa 3 — both nights
  • Canggu Loft A — Friday only; Saturday is held by a Booking.com stay
  • Da Nang Beach House — both nights

The other eight are sold for at least one of the two nights.

Open the calendar
Emma Chen asked for a late checkout on Friday. Can we give it to her?
Looking up guestReading conversationChecking availability

Yes, and it costs you nothing operationally. Emma checks out of Uluwatu Villa 3 at 11:00 on Fri 22 Aug and the next arrival there is Sunday, so a 15:00 checkout just moves the clean to Saturday morning.

She asked at 08:12 this morning — her flight is 21:40. Two previous stays with you, both reviewed 5★.

Draft a reply offering 3pm at the usual 25%.

Here is the reply. I have not written anything yet — saving it as a draft is the only change I can make in your workspace, and it waits for you:

Confirm before I do this

Save a draft reply to Emma Chen

Hi Emma, happy to hold Villa 3 until 15:00 on Friday so you are not sitting out the wait before your 21:40 flight. Late checkout is 25% of the nightly rate — $54 — added to your stay. Say the word and I will confirm it.

How have the last six months gone?
Calculating revenue

Up every month since March, and July is your best at $18,420 — 15% above June.

August is the half-month you are standing in, not a drop. Those are the nights the channels actually reported, in your display currency — I do not forecast, so August is only what is on the books today.

Who is cleaning Villa 3 tomorrow, and what is the door code?
Reading cleaning scheduleReading stay details

Kadek has Villa 3 tomorrow at 11:00 — one of four turnovers in the Uluwatu cluster, all on the same WhatsApp dispatch.

The door code is 4417. It is set on the building, so all three rooms inherit it unless a room overrides it.

This conversation is now flagged as having read access details, so you can see later that it did.

  • The lookups it ran
  • It asks before it writes
  • It says what it will not do

Sample portfolio. Every lookup in this conversation is a tool the assistant really has.

9:20am

A guest asks for a late checkout, and answering means three screens and a calendar.

Who is in that villa, when the next arrival lands, whether this guest has stayed before, what you charged the last person who asked. None of it is hard. All of it is four minutes you did not have, several times a day.

What it can look up

Your calendar and your doors

Which properties are free on given nights, and which reservations sit behind the ones that are not.

A guest, in full

Past stays, channel, the actual message thread, and the reviews they left — not a summary of them.

The money already reported

Booked revenue, occupancy and average nightly rate for a month you name, in your display currency.

Today's operations

Who is cleaning what and when, which threads are unanswered, and which stay carries which access details.

Your rates and your channels

What you are charging on given nights, the restrictions sitting on them, and whether Airbnb and Booking.com are actually still in sync.

What stops happening

Opening four screens to answer one question

The lookups run in the chat, and the answer arrives assembled rather than as four things to compare.

Guessing at a guest's history

It reads the thread and the past reservations before it answers, so "have they stayed before" has a real answer.

Writing the same reply again

It drafts the message in your voice from the booking's own facts and leaves it in Messages for you to approve.

Wondering where a number came from

Every answer lists the lookups behind it, so you can see what it read before you act on it.

It reads. It does not act behind you

Every tool it has but one is read-only, and that one stops before it writes: it shows you the message it wants to save and waits for you to press Confirm. It cannot send a message, move a booking, change a price, dispatch a cleaner or open a door. It cannot reach another host's data either: which workspace it is looking at comes from your signed-in session, never from anything typed into the chat — so a question naming someone else's portfolio simply matches nothing.

Other things it answers the same way

One question, the lookups it ran, the answer. No dashboard hunting in between.

What is waiting on me?

Anything in the inbox I have not answered?
Reading inbox

Four open threads. The oldest is Marco Rossi — Canggu Loft A, arrives Saturday — who asked about airport pickup 19 hours ago. Two already have drafts waiting for your approval. The fourth is a Booking.com guest asking for an early check-in you have not decided on.

Something is broken

The aircon in Villa 3 bedroom 2 is dripping again. Get someone on it before Saturday.
Reading properties

Villa 3 has an arrival Saturday at 15:00, so Friday is the last clean run before it. Opening this for you to confirm:

Confirm before I do this

Create a high maintenance ticket for Uluwatu Villa 3

Aircon dripping — bedroom 2 Reported by the host, recurring. Needs a look before the Saturday arrival at 15:00. Due 2026-08-21

Which door earns most?

Which properties made the most in July?
Calculating revenue

Uluwatu Villa 3 carried the month — a third of everything you booked.

The other six doors are under $1,000 each — mostly the ones you opened in July.

Where do bookings come from?

Where are my bookings actually coming from this year?
Searching reservations

Airbnb still brings two in three, but direct has doubled since you turned the booking site on.

That is 255 stays across the year to date — counted from the reservations themselves, not from what each channel claims.

Is anything slipping?

Any review I should look at?
Reading reviews

One from last week sits below your average: 4★ on Da Nang Beach House, and the only criterion that dropped is cleanliness, 7 out of 10. The other five reviews since 1 Aug are 5★.

Is anything not syncing?

Is Airbnb still syncing?
Checking channels

Both accounts are connected and last synced 14 minutes ago — 9 listings mapped, 9 live. Booking.com is the one to look at: connected, but 2 of its 3 rooms have no rate mapped, so availability reaches it and prices do not.

Open connections

What am I charging?

What am I charging for Uluwatu Villa 3 next weekend?
Reading propertiesReading rates
NightRateMin stayStatus
Fri 22 Aug$2402Open
Sat 23 Aug$2402Open
Sun 24 Aug—2Never priced

Sunday has no price set, so nobody can instant-book it — that is a gap in your rate plan rather than a slow weekend.

Open rates

Do we know this guest?

Have we hosted David Park before?
Looking up guestSearching reservations

Twice — 4 nights in February and 5 in June, both Uluwatu Villa 1, the second one direct after the first came through Airbnb. He arrives again on 26 Aug, and he asked for an early check-in on both previous stays.

Ask this site a question, right now

The same assistant runs on this page. It has read every public page of this site, so it can answer what Santara AI does, what it costs and how onboarding works — and it will link you to the page it took the answer from.

It cannot see a portfolio here: the version above reaches your data only after you sign in, because tenancy comes from your session and never from what is typed in the box.

Santi · Santara AI

Hi, I'm Santi, the AI inside Santara AI. Ask me what it does, pricing, or how to get started.

FAQ

Common questions

Is this a chatbot with canned answers?

No. It runs real lookups against your workspace — properties, reservations, revenue, guests, cleaning, inbox threads, reviews — and answers from what it finds. If the data is not there, it says so instead of inventing it.

Can it change anything?

Only one thing, and only with your say-so: it can save a draft guest reply. Before it does, it stops and shows you the exact message, and nothing is written until you press Confirm. It cannot send a message, move a booking, change a price or open a door. Every other tool it has is read-only.

Can my co-host read my conversations?

No. Threads are scoped to your tenant and your user account, so each person's chat history is their own.

Does it see other hosts' data?

It cannot. Tenancy comes from your signed-in session, never from anything typed in the chat, so a question that names another portfolio simply matches nothing.

What if I ask something it cannot look up?

It tells you which part it could not reach. When a question needs more lookups than one turn allows, it says the answer may be incomplete rather than quietly stopping.

Get your next morning back.

0% commission on channel bookings and upsells. No annual contract — leave any month.