Santara AI

Cleaner coordination

Your cleaners never log in. They never will.

The turnover plan comes pre-written, grouped by the cluster each cleaner actually covers, with the times that matter — shared to WhatsApp or Zalo in one tap, or emailed to them automatically.

Turnover Operations

Today

Cleaning

Every clean, grouped by the day it happens. Assign a cleaner and mark work done as it finishes.

02

Assigned

01

Unassigned

01

Completed

Villa Melati
01

Villa Melati

Bingin

Checkout11:003-hour windowarrival14:00

Cleaner: Ana Pratama

Ocean View — Room 1
02

Ocean View — Room 1

Bingin

Checkout10:00—

CompletedPhotos

Villa Cempaka — Room 2
03

Villa Cempaka — Room 2

Balangan

Checkout10:005-hour windowarrival15:00

Cleaner: Rudi Santoso

Ocean View — Room 2
04Unassigned

Ocean View — Room 2

Bingin

Checkout12:003-hour windowarrival15:00

Unassigned

  • 3-hour window
  • no cleaner assigned

Proof & notes

Villa Cempaka — Room 2 · Turnover · Rudi Santoso

Completed · 12:41

Photos · 3

Photos 1/3 · 12:3812:38
Photos 2/3 · 12:3912:39
Photos 3/3 · 12:4112:41

Taken on completion

Notes

Sofa cover was already stained — photo attached. Everything else is ready.

Closed against the property and the date

6:40am

Four WhatsApp groups, one question: is villa 3 turned over?

The tool your team already opens is the tool your team will use. Everything else is a training problem.

What it reads

The turnover window

Checkout time, next arrival, and how many hours actually sit between them.

The cluster

Which properties one cleaner covers, so the plan arrives as one message, not six.

Where each job stands

Who is assigned, what is still pending, and which jobs are marked complete.

What stops happening

Retyping the same plan

The cluster's jobs go out as one WhatsApp message you send, not four you compose.

Assuming a clean happened

A turnover is pending until it is marked complete, and one with no cleaner shows as unassigned — not invisible.

Arguing about what was done

Photo evidence closes the job against the property and the date.

The honest trade

Because your cleaners never log in, nothing on their side reports back by itself — a clean is done when it is marked complete, usually after their “done” and a photo in the chat. That is the trade: no new app for your team, and no false certainty for you. In practice, seeing an unassigned turnover at 6am beats finding out at 11.

FAQ

Common questions

Do my cleaners need an account?

No, and they never will. The day's plan comes pre-written — you share it to WhatsApp or Zalo in one tap, and cleaners with an email get it automatically.

What if a turnover has no cleaner?

It leads the 6am brief as unassigned, and a same-day turnover with a short window is flagged as tight — early enough to assign someone before checkout.

How are jobs grouped?

By cluster: the properties one cleaner actually covers arrive as a single message, not one per property.

Is there proof the clean happened?

Jobs close with photo evidence recorded against the property and the date.

Get your next morning back.

0% commission on channel bookings and upsells. No annual contract — leave any month.