Santara AI

Cleaner coordination

Your cleaners never log in. They never will.

The turnover plan comes pre-written, grouped by the cluster each cleaner actually covers, with the times that matter — shared to WhatsApp or Zalo in one tap, or emailed to them automatically.

Today

4

Cleans

Today

3

Assigned

cleaner named

1

Unassigned

needs a cleaner

Villa Melati

—

Turnover · Checkout 11:00 · arrival 14:00 · 3-hour window

Assign

Ocean View — Room 1

—

Tidy clean · Guest in residence · 10:00

Open

Villa Cempaka — Room 2

—

Turnover · Checkout 10:00 · Assigned

Open

Ocean View — Room 2

—

Turnover · Checkout 12:00 · no cleaner assigned

Assign

Bingin

Cleaner: Ana Pratama

Share on WhatsApp

Tidy clean: Ocean View 1Empty: Villa Melati, Ocean View 2

Proof & notes

Villa Cempaka — Room 2 · Turnover · Rudi Santoso

Completed · 12:41

Photos · 3

Photos 1/3 · 12:3812:38
Photos 2/3 · 12:3912:39
Photos 3/3 · 12:4112:41

Taken on completion

Notes

Sofa cover was already stained — photo attached. Everything else is ready.

Closed against the property and the date

  • 3-hour window
  • no cleaner assigned
  • Photo attached on completion

6:40am

Four WhatsApp groups, one question: is villa 3 turned over?

The tool your team already opens is the tool your team will use. Everything else is a training problem.

What it reads

The turnover window

Checkout time, next arrival, and how many hours actually sit between them.

The cluster

Which properties one cleaner covers, so the plan arrives as one message, not six.

Where each job stands

Who is assigned, what is still pending, and which jobs are marked complete.

What stops happening

Retyping the same plan

The cluster's jobs go out as one WhatsApp message you send, not four you compose.

Assuming a clean happened

A turnover is pending until it is marked complete, and one with no cleaner shows as unassigned — not invisible.

Arguing about what was done

Photo evidence closes the job against the property and the date.

The honest trade

Because your cleaners never log in, nothing on their side reports back by itself — a clean is done when it is marked complete, usually after their “done” and a photo in the chat. That is the trade: no new app for your team, and no false certainty for you. In practice, seeing an unassigned turnover at 6am beats finding out at 11.

FAQ

Common questions

Do my cleaners need an account?

No, and they never will. The day's plan comes pre-written — you share it to WhatsApp or Zalo in one tap, and cleaners with an email get it automatically.

What if a turnover has no cleaner?

It leads the 6am brief as unassigned, and a same-day turnover with a short window is flagged as tight — early enough to assign someone before checkout.

How are jobs grouped?

By cluster: the properties one cleaner actually covers arrive as a single message, not one per property.

Is there proof the clean happened?

Jobs close with photo evidence recorded against the property and the date.

Get your next morning back.

0% commission on bookings and upsells. No annual contract — leave any month.