Santara AI

Upsell opportunities

The window was open. Nobody was looking.

Late checkouts, early arrivals and one-night extensions, found from your own calendar and offered while the guest still wants them.

This week

Late checkout

$180

Villa Melati · Villa Cempaka

3 accepted+12%

Airport transfer

$240

Bingin

4 accepted+8%

Extra night

$820

Balangan

2 extensions−3%

Sarah Mitchell

Late checkout · $60 · Checkout 11:00 → 15:00 · Villa Cempaka · Booking.com · 5 nights

Send offer

James Kowalski

In-villa breakfast · $35 · honeymoon · Villa Melati · Airbnb · 3 nights

Send offer
  • offers live
  • 3 accepted

10:20am

A guest asks about a late checkout. By the time you have checked the calendar, they have stopped asking.

Most upsell revenue is not lost to a bad offer. It is lost to a slow one.

What it reads

The gap after checkout

Whether the room is genuinely free the night or the hours the guest is asking for.

The booking itself

Channel, length of stay, party size and what the guest has already asked for.

Your own rules

What each property allows, and the price you are willing to accept for it.

What stops happening

Offers that arrive too late

The opportunity surfaces the morning it exists, not when you next review the calendar.

Promises the calendar cannot keep

Nothing is offered on a night that is already sold.

Guessing the price

Each offer carries an amount you set, not a number the system invented.

How the detection actually works

By default this is rule-based and calendar-driven — late checkout, one-night extension, early arrival. It is not reading your guest messages to guess intent, and it does not send anything on its own. Both of those are switches you control, off until you turn them on.

FAQ

Common questions

How does Santara AI decide what to offer?

By default it reads your calendar, not your messages: late checkout, one-night extension and early arrival, against availability you actually have.

Are offers sent automatically?

No. Each offer is drafted and held until you send it.

Who sets the price?

You do, per property. The offer carries the amount you set, not a number the system invented.

What does Santara AI charge on an upsell?

Nothing. Upsells are included in your plan — late checkout, transfers, breakfast — and the whole amount is yours.

Get your next morning back.

0% commission on bookings and upsells. No annual contract — leave any month.