Santara AI

Product overview

AI operations software for short-term rentals, on one page.

Every feature in the product, grouped the way you would use it — and nothing here is roadmap. If it is on this page, it is in your dashboard today.

Santara AI Daily Brief

3 arrivals, 3 departures, 3 turnovers, 5 needs-attention items, 3 upsell opportunities.

April 11, 2026 · Demo workspace · 6 listings · ICT

3 arrivals3 departures3 turnovers

40Workload

Revenue today

$125

$500 mtd +25%

Occupancy

50% 3/6

75% mtd −25%

Avg nightly rate

$125

$100 mtd +25%

AI Insights

29
Needs you now2 · time-boxed
Critical11:40 PMAccess

Guest has no door code - David Park

Late arrival 11:40 PM and the door code was never delivered — the booking came in after the code batch was sent. Send it before the flight lands. · Villa Cempaka - Room 2

Send code
Critical4h window

Tight same-day turnover

Maria Lopez checks out and Emma Chen arrives with a 4-hour cleaning window. No slack if checkout runs late. · Ocean View Residences - Room 1

Ana Pratama

Assign
Today3 · tied to a check-in or checkout
Guest request7:30 AM

Guest message needs attention - Emma ChenAt risk

Emma asked about pet instructions before arrival. Send the pet guidance and house-rule reminder.

Message
Prep3:00 PM

Arrival prep

Sarah MitchellNeeds watching arrives at 3:00 PM and requested crib setup. · Villa Melati

Rudi Santoso

Assign
MaintenanceHigh

Aircon service overdue

Reported two stays ago and still open. Book the service before the next long stay begins. · Villa Cempaka - Room 2

Rudi Santoso

Open
For information4 · no deadline

Highest-value checkout: Olivia BennettLow risk

3 nights at The Loft ($630). Request a review once the clean is marked complete.

Message

Continuity guest: James KowalskiLow risk

5 nights at Villa Cempaka; keep arrival prep and first-touch messaging tight.

Message

Guest message signal

Emma ChenAt risk at Ocean View: pet instructions and arrival timing need a clear reply. · Guest

Message

Load balancing: heavier tomorrow

Stage linens and amenities tonight so the morning queue starts clean.

Upsell Opportunities

2

+$80available

1 more needs a price before it can be sent or counted

Olivia Bennett

Apr 8 – 11 · 3 nights

The Loft - Suggested

Late checkout
+$42Top value

Expires in 2h 40m· guest departs 11:00

No same-day arrival behind this checkout.

Draft to guest

Thanks so much for staying with us! Your room is free later today - want to keep it until 2pm for $42?

Why this was flagged

The room behind this checkout has no same-day arrival, so a later departure costs nothing.

Guest in the room now
Yes — Olivia Bennett
checks out today, 11:00 AM
Room ready now
No
guest still in the room
Send offerEdit

Sarah Mitchell

Apr 11 – 14 · 3 nights

Villa Melati - Suggested

Early check-in
+$38

Expires in 5h· guest arrives 15:00

Unit is empty this morning.

Draft to guest

Good morning! Your room is ready ahead of schedule - would you like to check in from 11am for $38?

Why this was flagged

The unit is empty this morning and the arrival is not until 3pm.

Guest in the room now
No
Sarah Mitchell arrives today, 3:00 PM
Room ready now
Yes
Departure clean done
Send offerEdit
Robert Tanaka· Apr 4 – 18 · 14 nights· Mid-stay clean· Villa Cempaka - SuggestedNeeds a price before it can be sentSet a rate

Cleaning

3

Ocean View Residences

3 units · 1 job · Cleaner: Ana Pratama

Share
Unit2 jobs11 Satquiet12 Sun1 job13 Mon
Room 1
out/in
stay
stay
Room 2
out
—
check-in
Room 3
stay
stay
stay
stayoutcheck-inturnover gap

Tidy clean: Room 3

Cleaning jobs

Full clean

Ocean View Residences - Room 1At risk

4 hours
OutIn
11:00 AM3:00 PM
Maria LopezEmma Chen

Note: Tight window — the clean must finish by 3:00 PM.

Villa Melati

1 unit · 1 job · Cleaner: Rudi Santoso

Share
Unit1 job11 Satquiet12 Sunquiet13 Mon
Villa Melati
check-in
stay
stay
stayoutcheck-inturnover gap

Cleaning jobs

Prep only

Villa MelatiPrep

2 hours
OutIn
11:00 AM1:00 PM
Already cleanedSarah Mitchellno number on file

Note: Crib setup required.

Tomorrow, Apr 12 · 4 arrivals · 2 departures · 4 turnoversTomorrow is heavier than today; stage linens and amenities tonight.

Open Daily Brief

Sent by Santara AI · 6:00 AM ICT

Sample dataInvented guests and figures, in the real product's layout. Guest score rates how much attention a stay needs, 0–100, from message history, special requests and how close check-in is.

  • 06:00 · AI Insights
  • Upsell Opportunities
  • Cleaning

The promise

At 6am (or the hour you choose), every channel, calendar and open job across your portfolio has already been read. What reaches you is one screen: who arrives, which villa still needs a clean, which upsell is worth offering, and what broke yesterday that nobody closed. You open it once and you are done.

Also in every workspace

Shipped and included — these don't have their own page yet, but they are in the product today.

Reviews

Every guest review in one explorer, per-criterion scores, and host replies published back to the channel from inside Santara AI.

AI

Maintenance tickets

Raised, assigned, chased and closed — with AI-written detail from the guest's own messages, and photo evidence per property.

Team roles

Invite cleaners, co-hosts and staff with access scoped per property and per room. Cleaners see their jobs, not your revenue.

Message templates

Reusable replies with fill-in parameters, inserted straight into the inbox composer in your tone.

Guest profiles

Stay history, spend, review behaviour and risk signals collected per guest, across every channel.

Multi-currency

Price rooms in their own currency and read the whole portfolio in yours — IDR, VND, USD and more.

Self-serve billing

Per-property plans you can start, switch and cancel yourself — no sales call required.

Guided setup

A three-step checklist from first login to synced listings: connect a channel, import, confirm details.

What we still do not do

The channel layer is ours too — 54 sales channels connect and sync here, so there is no separate channel manager to keep. And we still do not do trust accounting — that is genuinely on other platforms today, and we say so on our comparison page rather than waiting for you to find out.

FAQ

Common questions

What does Santara AI actually replace?

The coordination, not the tools. It sits on top of your channels and runs the morning: the brief, the cleaning plan, the tickets, the drafts and the reporting.

Is this a channel manager?

Yes — that layer is ours. 54 sales channels connect and sync here: Airbnb, Booking.com, Agoda, Traveloka, Expedia and the rest, all from inside Santara AI. What we do not do is create listings for you — you bring the account, we keep rates, availability and bookings in sync with it.

What is not included?

Trust accounting. It is roadmap, and we say so on our comparison page rather than waiting for you to find out. The direct booking site, on the other hand, is shipped — seven templates, your own Stripe account, and 0% commission, with no revenue share.

How long does setup take?

Migration is free and done for you — we set up your properties, staff and workflows from your spreadsheets or WhatsApp groups.

Get your next morning back.

0% commission on bookings and upsells. No annual contract — leave any month.