Santara AI

How it works

Signing up is a couple of clicks. Onboarding takes none of your time.

Santara AI is operations software for vacation rental hosts — built in Southeast Asia, in English, Indonesian and Vietnamese. Arrivals, departures, cleans, and problems are on your desk before anyone asks. One property or forty. 0% commission on bookings. Always.

Three steps, and only the first one is yours. Most operators are live in under 24 hours without opening a spreadsheet. We’re on hand if you’d rather walk through it with someone.

  1. 1

    Click a couple of buttons

    Pick your properties and the platforms you use, and you’re done. No long forms, no trial to configure, no card to sign up. We’re available for a call if you need us.

    Pick your properties

    2 min
    • Villa Melati
    • Villa Cempaka — 1
    • Ocean View — 1

    3 selected · Airbnb, Booking.com

  2. 2

    We do the setup for you

    Free white-glove migration from spreadsheets, WhatsApp groups and your PMS. Properties, staff and workflows built for you, Airbnb and Booking.com synced live. You don’t do the data entry.

    Migration in progress

    syncing live
    • Properties imported6
    • Rates mapped2 channels
    • Bookings moved412
    AirbnbBooking.comAgodaTravelokaTrip.comExpedia54 in the catalogue
  3. 3

    Wake up to your first brief

    Live in under 24 hours. Brief at 6am (or the hour you choose), your cleaners’ day written and one tap from WhatsApp or Zalo, tickets chased and closed. Guest replies wait for you — nothing sends until you press Send.

    S

    Santara AI Daily Brief

    6:00am
    • 3 arrivals prepared
    • 2 turnovers assigned
    • 1 upsell worth offering

The Daily Brief

One screen. Sent before you’re awake.

At 6am (or the hour you choose), Santara AI has already checked every channel, every calendar and every open job across your portfolio. It knows who’s arriving, which villa still needs a clean, which guest is worth offering a late checkout, and what broke yesterday that nobody closed out. You open one screen and you’re done. No dashboard to go hunting through. No fourteen tabs. No “let me check and get back to you.”

Santara AI Daily Brief

3 arrivals, 3 departures, 3 turnovers, 5 needs-attention items, 3 upsell opportunities.

April 11, 2026 · Demo workspace · 6 listings · ICT

3 arrivals3 departures3 turnovers

40Workload

Revenue today

$125

$500 mtd +25%

Occupancy

50% 3/6

75% mtd −25%

Avg nightly rate

$125

$100 mtd +25%

AI Insights

29
Needs you now2 · time-boxed
Critical11:40 PMAccess

Guest has no door code - David Park

Late arrival 11:40 PM and the door code was never delivered — the booking came in after the code batch was sent. Send it before the flight lands. · Villa Cempaka - Room 2

Send code
Critical4h window

Tight same-day turnover

Maria Lopez checks out and Emma Chen arrives with a 4-hour cleaning window. No slack if checkout runs late. · Ocean View Residences - Room 1

Ana Pratama

Assign
Today3 · tied to a check-in or checkout
Guest request7:30 AM

Guest message needs attention - Emma ChenAt risk

Emma asked about pet instructions before arrival. Send the pet guidance and house-rule reminder.

Message
Prep3:00 PM

Arrival prep

Sarah MitchellNeeds watching arrives at 3:00 PM and requested crib setup. · Villa Melati

Rudi Santoso

Assign
MaintenanceHigh

Aircon service overdue

Reported two stays ago and still open. Book the service before the next long stay begins. · Villa Cempaka - Room 2

Rudi Santoso

Open
For information4 · no deadline

Highest-value checkout: Olivia BennettLow risk

3 nights at The Loft ($630). Request a review once the clean is marked complete.

Message

Continuity guest: James KowalskiLow risk

5 nights at Villa Cempaka; keep arrival prep and first-touch messaging tight.

Message

Guest message signal

Emma ChenAt risk at Ocean View: pet instructions and arrival timing need a clear reply. · Guest

Message

Load balancing: heavier tomorrow

Stage linens and amenities tonight so the morning queue starts clean.

Upsell Opportunities

2

+$80available

1 more needs a price before it can be sent or counted

Olivia Bennett

Apr 8 – 11 · 3 nights

The Loft - Suggested

Late checkout
+$42Top value

Expires in 2h 40m· guest departs 11:00

No same-day arrival behind this checkout.

Draft to guest

Thanks so much for staying with us! Your room is free later today - want to keep it until 2pm for $42?

Why this was flagged

The room behind this checkout has no same-day arrival, so a later departure costs nothing.

Guest in the room now
Yes — Olivia Bennett
checks out today, 11:00 AM
Room ready now
No
guest still in the room
Send offerEdit

Sarah Mitchell

Apr 11 – 14 · 3 nights

Villa Melati - Suggested

Early check-in
+$38

Expires in 5h· guest arrives 15:00

Unit is empty this morning.

Draft to guest

Good morning! Your room is ready ahead of schedule - would you like to check in from 11am for $38?

Why this was flagged

The unit is empty this morning and the arrival is not until 3pm.

Guest in the room now
No
Sarah Mitchell arrives today, 3:00 PM
Room ready now
Yes
Departure clean done
Send offerEdit
Robert Tanaka· Apr 4 – 18 · 14 nights· Mid-stay clean· Villa Cempaka - SuggestedNeeds a price before it can be sentSet a rate

Cleaning

3

Ocean View Residences

3 units · 1 job · Cleaner: Ana Pratama

Share
Unit2 jobs11 Satquiet12 Sun1 job13 Mon
Room 1
out/in
stay
stay
Room 2
out
—
check-in
Room 3
stay
stay
stay
stayoutcheck-inturnover gap

Tidy clean: Room 3

Cleaning jobs

Full clean

Ocean View Residences - Room 1At risk

4 hours
OutIn
11:00 AM3:00 PM
Maria LopezEmma Chen

Note: Tight window — the clean must finish by 3:00 PM.

Villa Melati

1 unit · 1 job · Cleaner: Rudi Santoso

Share
Unit1 job11 Satquiet12 Sunquiet13 Mon
Villa Melati
check-in
stay
stay
stayoutcheck-inturnover gap

Cleaning jobs

Prep only

Villa MelatiPrep

2 hours
OutIn
11:00 AM1:00 PM
Already cleanedSarah Mitchellno number on file

Note: Crib setup required.

Tomorrow, Apr 12 · 4 arrivals · 2 departures · 4 turnoversTomorrow is heavier than today; stage linens and amenities tonight.

Open Daily Brief

Sent by Santara AI · 6:00 AM ICT

Sample dataInvented guests and figures, in the real product's layout. Guest score rates how much attention a stay needs, 0–100, from message history, special requests and how close check-in is.

What’s included

The Daily Brief, and everything around it.

A full property and operations system underneath one calm surface. Filter by what you run.

I run this as a

Nothing is removed — what you pick moves to the top.

Mornings

Everything that landed overnight, read and ranked by six.

Today · 06:00

3

Arrivals

Today

3

Departures

Today

3

Turnovers

same-day cleans

Critical23:40

Guest has no door code

Villa Cempaka — 2 · no door code sent · David Park · 23:40

Message
Turnover4-hour window

Tight same-day turnover

Ocean View — 1 · no cleaner assigned · Bingin · arrival 15:00

Assign
Upsell

Gap night · 17–18

Extra night · $145 · open a 2-night minimum · Emma Chen

Offer

Mornings

  • The Daily BriefOne proactive daily view of the whole portfolio, before anyone asks.
  • Today boardArrivals, departures, turnovers and jobs on one live timeline.
  • Tomorrow previewWhat is already at risk for the next 48 hours, flagged tonight.
See the Daily Brief

Guests

Answers your guests in your voice. Sends only when you say so.

Messages · Needs you

2

Needs reply

Needs you

1

Handled

Today

2

Channels

All channels

  • Emma ChenNeeds reply21:04

    Hi! Are dogs allowed? We have a small one travelling with us.

    Drafting reply…Suggested reply

    Hi Emma — yes, one small dog is fine at Villa Melati. There is a $25 pet fee added on arrival, and we ask that pets stay off the furniture. I'll leave a bowl and a blanket out for you before your 14:00 check-in on Friday.

    Use this replyEditnothing sends until you approve
  • Sarah MitchellNeeds reply20:41

    Could we get a crib for the room? Arriving around 3pm.

  • David ParkHandled18:12

    Is there somewhere to leave bags after checkout? Our flight is late.

Guests

AI Co-Host · drafts, you send

Every channel’s guest messages in one inbox. The Co-Host drafts each reply in your voice, grounded in your house rules and the booking, and nothing goes out until you press Send.

  • AI Co-HostGuest replies drafted in your voice, sent only when you approve.
  • Unified inboxEvery channel’s guest messages in one inbox — reply on Airbnb, Booking.com and Expedia.
  • Guest profiles and risk scoreStay history, requests and a score that flags the stays to watch.
See guest messaging

Operations

The day’s jobs, written for your team and shared to the app they already have in one tap. No new login for anyone.

Cleaning · Today

3

Cleans

Today

1

Complete

Today

1

At risk

Unassigned

  • Ocean View — 1turnover · out 11:00 → in 15:00Ana PratamaComplete
  • Ocean View — 2check-out clean · 11:00Ana PratamaPending
  • Ocean View — 3turnover · out 12:00 → in 14:00UnassignedAna PratamaAt risk

What your cleaner receives

🧹 Ocean View — Sat 11 Apr · 06:00

Ana Pratama · 3 units

TODAY (in order)

1. Ocean View — 1 · turnover · out 11:00 → in 15:00 · finish by 14:30

2. Ocean View — 2 · check-out clean

3. Ocean View — 3 · turnover · out 12:00 → in 14:00 · finish by 13:30

Reply "1 done" + a photo for each unit

Operations

  • One-tap staff plansEach cleaner’s day, pre-written and shared to WhatsApp or Zalo in one tap — or emailed to them automatically.
  • Cleaning and turnover schedulingAuto-built from the calendar, with same-day turnovers surfaced first.
  • Maintenance ticketsRaised, assigned, chased and closed, with photo evidence and full history.
See operations

Revenue

Every night of the year priced against your seasons, and never below your floor.

Priced nightly

$120

Your base rate

Priced nightly

$196

Suggested

Peak season

$104

Never below your floor

365 nights, each on its own rules

$104–$173$145–$196$108–$170$104–$142
SuggestedWeekendNever below your floor365 nights, each on its own rules

Revenue

  • Dynamic pricingEvery night priced on your own seasons, weekends and holidays, inside your floor and ceiling.
  • Channel syncAirbnb and Booking.com live. Calendars, rates and availability kept in sync.
  • Direct booking siteBookings and payments on your own branded site, with no commission out of your payout.
See dynamic pricing

Owners

Statements your owners can read, with the management fee already worked out.

Owner statement · April 2026

$12,380

Earned

Gross booking revenue

$1,621

Deductions

Channel fees · Expenses

$10,759

Owner net

April 2026

PropertyNightsChannelsEarned
Villa Melati21Airbnb · Booking.com$4,180
Villa Cempaka — 118Booking.com$2,960
Ocean View — 124Airbnb$5,240
Channel fees
$981
Expenses
$640
Owner net$10,759

Owners

  • Owner-ready reportingStatements your villa owners can actually read: gross, minus channel fees, minus expenses.
  • Expenses and shared costsCosts logged per villa or split across listings, and taken off the statement.
  • Management feesEach owner’s management-agreement fee worked out per villa, in the listing’s own currency. Payouts stay with your bank.
See owner reporting

Platform

54 sales channels synced both ways, and every teammate on their own role.

Channels · Role

6

Properties

Portfolio

2

Channels

Connected

3

Role

Co-host · Cleaner

Airbnbin sync · OAuth
Booking.comin sync · Hotel ID
54 channels · One integration, one page.
RoleMessagesCalendarCleaningPayoutsSettings
Host admin
Co-host
Cleaner

Platform

  • Roles and permissionsCo-hosts, cleaners, drivers and accountants each see only what their job needs.
  • PriceLabs detectionAlready on PriceLabs? Connect it and our pricing stands down to insights and writes nothing — and the 54 sales channels are already built in.
See integrations

Dynamic pricing is built in, not an add-on: no per-property surcharge, and every price shows its working. Already on PriceLabs? Connect it and ours stands down — it keeps explaining each night so you can compare, and writes nothing.

FAQ

Getting started

Do I have to do the migration myself?

No. White-glove migration is free: we take your spreadsheets, WhatsApp groups or current platform and set up your properties, staff and workflows for you.

Do you replace my channel manager?

Both, yes. Santara AI holds your properties, rooms, rates, availability and reservations itself, and it is the channel layer too: 54 sales channels connect and sync here — Airbnb, Booking.com, Agoda, Traveloka, Expedia and the rest — all from inside the app. There is no second channel manager to keep paying for, and migration off your current platform is free.

Will Santara AI message guests without me?

Not until you decide it should. Replies are drafted in your voice and nothing sends until you approve it. Once you trust it, you can let it run.

How long before the first brief arrives?

Once your properties and channels are connected, the brief lands at 6:00am (or the hour you choose) the following morning and every morning after that.

Get your next morning back.

0% commission on bookings and upsells. No annual contract — leave any month.