How it works
Signing up is a couple of clicks. Onboarding takes none of your time.
Santara AI is operations software for vacation rental hosts — built in Southeast Asia, in English, Indonesian and Vietnamese. Arrivals, departures, cleans, and problems are on your desk before anyone asks. One property or forty. 0% commission on channel bookings and upsells. Always.
Three steps, and only the first one is yours. Most operators are live within 48 hours without opening a spreadsheet.
We connect your channels — 54 of them, from Airbnb, Booking.com, Agoda, Traveloka and Expedia to the long tail, all from inside Santara AI; calendars, rates and availability sync both ways. There is no second channel manager to keep.
Your mornings start arriving. The brief lands at 6:00am (or the hour you choose), the day’s jobs come written for your cleaners — shared to WhatsApp or Zalo in one tap, or emailed to them automatically — and tickets are chased and closed. Guest replies are drafted for you, and nothing sends until you press Send.
From sign-up to your first morning
What happens, in the order it happens
Four moments. You are needed for the first one; the second happens while you sleep; the third arrives in your inbox; the fourth is the rest of every day after.
Day one · about 10 minutes
You connect what you already use
Pick your properties and the channels they sell on. Airbnb connects by signing in to your account; Booking.com connects with your hotel ID. No forms to fill and no card to sign up.
- Your properties and rooms
- The channels you sell on — 54 are supported
- The people who work with you, each in their own role
The first night
Santara AI reads your operation
Reservations come in from every channel onto one calendar, one row per room. Guest messages from Airbnb, Booking.com and Expedia land in one inbox. Checkouts become cleaning jobs on their own.
- Reservations and availability, synced both ways
- Guest messages, threaded per guest
- Cleaning jobs built from each checkout
6:00 the next morning
Your first Daily Brief arrives
One email, before anyone asks: who arrives and leaves, which turnovers are tight, what is waiting on you, and the late checkouts worth offering — ranked by what will hurt first.
- Sent at 6:00, or the hour you choose
- Ranked: needs you now, today, then opportunities
- A quiet morning says so, so you stop checking
Every day after
You decide; the busywork is done
Each item in the brief comes with its next step. Reply drafts are written in your voice and wait for you to press Send. The day's cleaning plan goes to your team on WhatsApp or Zalo in one tap.
- Reply drafts you approve before anything is sent
- Cleaning plans shared to WhatsApp or Zalo
- Prices follow your rules; a price you set by hand stays
What we need from you
Your channel logins
Signing in to Airbnb, and your Booking.com hotel ID. We never ask for passwords in a form.
Your properties
Which listings and rooms to bring in. You can add the rest later.
Fifteen minutes on a call, if you want one
Onboarding and migration are free. Most operators are live in under 24 hours.
What stays in your control
Nothing reaches a guest until you press Send
Drafts are drafts. There is no setting that changes that.
Your prices stay yours
Nightly rates follow the rules you set, and a price you set by hand is never overwritten.
Each person sees their part
Co-hosts, cleaners and accountants each get a role, and only the work in it.
Your hour, your language
The brief comes at the hour you choose, in English, Vietnamese or Indonesian.
Where the information goes
Everything comes in once, is read in one place, and goes out to the person who acts on it.
- Airbnb
- Booking.com
- Expedia
- Your direct booking site
- Your team
Santara AI reads, ranks and drafts
- The Daily Brief, by email
- Reply drafts in your inbox
- Cleaning plans on WhatsApp or Zalo
FAQ
Getting started
Do I have to do the migration myself?
No. White-glove migration is free: we take your spreadsheets, WhatsApp groups or current platform and set up your properties, staff and workflows for you.
Do you replace my channel manager?
Both, yes. Santara AI holds your properties, rooms, rates, availability and reservations itself, and it is the channel layer too: 54 sales channels connect and sync here — Airbnb, Booking.com, Agoda, Traveloka, Expedia and the rest — all from inside the app. There is no second channel manager to keep paying for, and migration off your current platform is free.
Will Santara AI message guests without me?
Not until you decide it should. Replies are drafted in your voice and nothing sends until you approve it. Once you trust it, you can let it run.
How long before the first brief arrives?
Once your properties and channels are connected, the brief lands at 6:00am (or the hour you choose) the following morning and every morning after that.
Get your next morning back.
0% commission on channel bookings and upsells. No annual contract — leave any month.